“Some guy purchased a $499 product on my job board, after setting up a new employer account, and without any prior contact“. If you have ever encountered a similar scenario, be careful, because it might be fraud.
Fraudsters often use job boards to check credit card numbers of stolen credit cards. If the charge processes, the fraudster will use the card for other purchases. Job board managers can run into trouble if people do this regularly. You risk getting discontinued by your credit card processor.
These few simple steps may prevent you from getting caught up in a scam.
- – Check sudden expensive and unusual purchases.
- – Look for an email address, it should be corporate. Gmail or another free email service might be a sign of a fake identity.
- – Change suspicious employer’s/job seeker’s status to pending.
- – Call or email the contact on this new account.
- – If you call the number and determine that it is fraud, it is best if you login or call your credit card processor and ask them to delete to the charge prior to settlement. This prevents chargebacks and negative impacts on your merchant account.
Be cautious of fraud on your job board to prevent your business from unnecessary trouble.