Job Board Software

Email notifications are not delivered

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In most cases bounce back received due to spam blocking of email services across the Web.

Bounce back email notification has something like

SMTP error from remote mail server after MAIL FROM:<...> SIZE=5103:
host ... [IP]: 550 SC-001 (BAY0-MC4-F25) Unfortunately, messages from [MAIL SERVER IP] weren't sent. 
Please contact your Internet service provider since part of their network is on our block list. 
You can also refer your provider to [LINK WITH MORE INFO]


What to check in job board side

  1. It's important to review email header and footer if it has correct links and no redundant formatting.
  2. Check if SPF record added to domain records

How do I check if email server is really blacklisted?

Copy mail server IP from email notification and check it here

Check if server IP really blacklisted

Check sender score

Submit removal request on provider web page

If you follow the link from email notification there is usually form to submit reconsideration request. See example of how to fill it: File:Removal_request.png

How long does it takes to process removal request?

Highly depends on provider and can be from one day to two weeks.

What if the problem still persist

It is advised to directly contact support of an email service provider who is blocking email notifications.

modified on 23 August 2016 at 10:37 ••• 827 views